#header { background: #fff; }


It is my hope that some of the resources published here will be of assistance to workers and community based organisations.



In my experience, NGOs tend to spend huge amounts of time writing and re-writing policies and procedures for all aspects of their organisation. It is critically important that all services have up to date and relevant policies and procedures. I have written the following policies and procedures in my capacity as a Consultant for numerous community based organisations. Some of the policies have been provided by other services who are happy to share their work. In particular, my thanks to the Ipswich Women’s Centre Against Domestic Violence; the Centre Against Sexual Violence, Logan City; and the Queensland Youth Housing Coalition.Please note that these policies and procedures are intended to be used as guidelines only. Your organisation will need to shape them to suit your specific needs and requirements.

I am sharing them here in the hope that organisations might be able to short cut the lengthy process involved in developing these policies from scratch and therefore spend more time providing high quality services to clients.

I have been planning for some time to update this manual with a new and far more current version – I still hope to do that at some stage!

Please let me know if you have any queries.

Manual for NGOs:

NGO Policy and Procedure Manual



Workers have often asked me to recommend readings for particular areas. I have developed a few reading lists of some of my favourites. Of course these lists are not exhaustive and there are many, many good books and articles out there. If you have particular readings that you have benefitted from, I’d love to hear from you so that I might share them here.


TRAUMA READING LIST: There are some excellent books on trauma that I refer to regularly. You can find the references to some of my favourites here – Trauma References.


FEMINIST SOCIAL WORK PRACTICE READING LIST:  Whilst this reading list is a little old, I still think there is some fine literature here – Feminist Social Work Practice.



Coming Soon!



This section includes a random selection of resources that I have either developed or collected that seem to be quite popular amongst other workers in the area. I hope you enjoy!


APS Eating Issues and Trauma PD Session

In June 2016 I presented another professional development session to the Australian Psychologist Society College of Educational Psychologists. It was great to be back and we had a lovely evening with lots of interesting discussion. I have attached a copy of the powerpoint slides here.

APS Eating Issues Presentation June 2016


APS Complex Trauma and Children PD Session

In May 2015 I gave a professional development session to the Australian Psychologist Society College of Educational Psychologists. It was a lovely evening with a very engaged and attentive audience – despite a serious weather event! I have attached a copy of the powerpoint slides here.

APS Presentation May 2015


Vicarious Trauma

This handout covers some of the issues raised in training about Vicarious Trauma, most particularly information that I have collated from other sources. It also includes a reference list at the end that has a number of very interesting books, articles and web pages that you might want to follow up on.

Vicarious Trauma Training Handout 2012


10 Tips for Graduating Social Workers

Over the years I have given a number of lectures for graduating students from the Masters of Social Work Qualifying course at Griffith University. A number of people have asked for a copy of this so I have reproduced my powerpoint slides here.

10 Tips for Social Workers Griffith Univ Nov 2017


Principles of Feminist Social Work:

This is a brief description of the Principles of Social Work Practice as I taught them in my Feminist Social Work course at the University of Queensland.

Principles of Feminist Social Work Practice